• Healthcare Leadership Workshop
    February 24, 2018
    10:00 AM - 1:00 PM
  • Healthcare Quality and Improvement Workshop
    February 24, 2018
    2:00 PM - 5:00 PM
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6001 University Blvd, Moon, Pennsylvania, 15108, United States


Robert Morris University

6001 University Blvd, 

Moon, PA 15108


  • Healthcare Leadership Workshop (10AM-1PM)

General leadership requires a good command of the situation, the needs of the followers, and the demands on a leader. These demands usually include setting strategy, providing consist management, abilities to speak well, to listen and to persuade, financial and project management skill, and crisis control. In healthcare, leadership also means ability to align the organization to healtcare realities such as incorporating operating efficiency, customer service, and new technology in a highly regulated and changing industry. This training explores ways to be successful as a healthcare leader.


Participants will come away with the following:

– Seven behaviors for leaders to practice in healthcare
– Clear actions and competencies for emerging leaders, front-line leaders, operational leaders, and strategy (top executive) leaders
– Personal Competency checklist to measure skills against 21st healthcare leadership
– Updates of demands around efficiency, eMR, emerging technology, and patient demographics
– Techniques for managing managers and medical professionals

  • Healthcare Quality and Improvement Workshop (2PM-5PM)

The healthcare industry globally is apply both evolutionary quality methods and tools (such as lean, eMedical Records (eMR), and third-party outsourcing as well revolutionary quality methods and tools such as leading technology (surgical tools, synthetics, optics, robots, nanotechnology) and quality methods like Six Sigma. This training explains the trends and the “must know” updates for the 21st century.


Participants will come away with:
– A list of operations efficiency methods and clear insight as to when they apply to healthcare entities
– An identification of typical business and healthcare operational wastes
– Six Sigma and Lean tools to apply
– Checklists for ensuring quality planning, assurance, and controls, are in place
– Best practices around healthcare quality and improvement worldwide